Privacy Policy

1. Introduction

CreateEnsemble ("we", "us", "our", or "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, consistent with the General Data Protection Regulation (GDPR) and applicable data protection laws.

2. Information We Collect

We may collect information about you in a variety of ways:

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Platform and creative community
• Create and manage your artist/organization profile
• Facilitate connections between creatives, mentors, and collaborators
• Process transactions and send related information
• Send promotional communications about creative opportunities (with your consent)
• Respond to your comments, questions, and support requests
• Improve and personalize your experience on the platform
• Analyze usage patterns to enhance our creative community features
• Comply with legal obligations and protect platform integrity
• Showcase creative work and facilitate industry connections

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information in the following circumstances:

• With other platform users for collaboration and networking (with your consent)
• With service providers who assist us in operating our platform
• When required by law or to protect our legal rights
• In the event of a merger, acquisition, or dissolution of our company
• With your explicit consent for specific features or partnerships
• To protect the safety and integrity of our creative community

5. Data Security & Protection

We take the security of your creative work and personal information extremely seriously. Your data security is our top priority. We implement industry-standard security measures to protect your personal information:

• Encryption: All sensitive data, including passwords and payment information, is encrypted using SSL/TLS protocols
• Secure Infrastructure: We use trusted cloud platforms with multi-layer security controls and regular security audits
• Access Controls: Only authorized personnel have access to personal data, with strict role-based permissions
• Regular Audits: We conduct regular security assessments and penetration testing to identify and address vulnerabilities
• Data Backups: We maintain secure, redundant backups to prevent data loss
• Incident Response: We have established procedures to respond to and mitigate data breaches
• Content Protection: Your creative work and intellectual property are protected with digital rights management

While we employ robust security measures, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

6. Your Rights Under GDPR

As a user in the EU or UK, you have the following rights:

• Right to Access: You can request access to your personal data and creative content
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: You can limit how we process your data
• Right to Data Portability: You can request your data in a portable format
• Right to Object: You can object to processing for marketing purposes
• Rights Related to Automated Decision-Making: You can request human review of automated decisions

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Platform. Cookies help us remember your preferences, understand how you use our Platform, and personalize content for your creative journey. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

8. Third-Party Services

Our Platform may contain links to third-party websites and integrate with external services. We are not responsible for the privacy practices of external sites or services. We encourage you to review their privacy policies before providing any personal information. We carefully select partners who align with our commitment to BIPOC creative communities.

9. Creative Content and Intellectual Property

Your creative work, portfolios, and intellectual property are protected on our platform. We implement measures to prevent unauthorized access and distribution of your content. You retain ownership of your creative work, and we only use it as authorized for platform features and community showcasing.

10. Community Safety and Moderation

As a creative community platform, maintaining a safe and inclusive environment is essential:

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the "Last updated" date and, where applicable, by providing notice through our platform or email communications.

12. Data Protection Officer

If you have questions about our privacy practices or data protection compliance, you can contact our Data Protection Officer at privacy@createensemble.com.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

14. Commitment to BIPOC Communities

CreateEnsemble is committed to protecting the privacy and security of BIPOC creatives. Our privacy practices are designed with cultural sensitivity and community trust in mind:

15. GDPR Compliance

CreateEnsemble complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Your personal data is processed lawfully, fairly, and transparently. If you believe your rights have been violated, you have the right to lodge a complaint with your national supervisory authority.